Support
Need a hand? Most answers are below. If you're still stuck, we're happy to help.
Contact us
Email team@tcg-browser.com and we'll get back to you. Including your account email and, for scanning issues, the card you were trying to scan helps us respond faster.
Frequently asked questions
How does card scanning work?
Open the scanner and point your camera at a card. TCG Browser identifies the card, set, and number, then lets you add it to your collection. Good lighting and a flat, unobstructed card give the best results.
What do I get with Pro?
Pro unlocks unlimited scanning and binder creation. On iOS it is an auto-renewable subscription billed through your Apple ID; on the web it is billed through Stripe.
How do I restore a purchase?
On the Pricing or Settings screen, tap "Restore Purchases". This re-grants Pro on a new device or after reinstalling, using the Apple ID that made the purchase.
How do I manage or cancel my subscription?
Subscriptions bought in the app are managed in your Apple ID settings: Settings → your name → Subscriptions. Web subscriptions are managed from the billing portal in Settings. If Settings shows your Pro access as complimentary, there is no subscription behind it — nothing renews and there is nothing to cancel.
How do I clear my collection?
You can clear your collection from Settings.
See also our Privacy Policy.
TCG Browser is an independent app. It is not affiliated with, sponsored by, or endorsed by any trading card publisher. Card names, set names, and card images belong to their respective owners and are shown so you can identify the cards you own. Card data and images come from TCGdex; market prices come from Cardmarket and TCGplayer.